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Having trouble?

If you encounter any issues, please get in touch with our Support Team using TerraGuide below or contact your dedicated Customer Success Manager.

Updated over a week ago

To contact our Support Team through the platform, please follow these steps:

  1. Log in to the Terrascope platform.

  2. Click on “Support” in the bottom left of the instance to launch TerraGuide.

  3. Click on “Contact us” to send us messages. Alternatively, you can click on “Messages” from the menu, then click on the “Contact us” button, and follow the instructions to create a support ticket.

  4. Alternatively, you may search for resources within “Help?”

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